Outgrown Klaviyo (or our current email/SMS tool)
The brands that left Klaviyo did it for a reason. Here are twenty of them.
Ecommerce brands switch to HQLabs for an all-in-one retention marketing platform and a forward-deployed marketer who rebuilds flows, fixes deliverability, and stays on after launch.
The problem
Switching feels riskier than staying stuck
Teams have watched a migration timed badly around a peak season cost real revenue, or worried about losing KPI accuracy mid-move. That fear alone keeps some brands paying for a tool they have already outgrown, long past the point it was working for them.
What we hear from brands
A revenue loss during BFCM from a Klaviyo-to-Attentive migration done too close to the holiday, now a hard internal rule against switching near peak, says a baby-gear brand
Maintaining customer data continuity when leaving Attentive and migrating flows, and uncertainty around KPI accuracy, says a coffee roaster
Platform migration fatigue, recently switched from Attentive to Klaviyo, and the platform still lacks advanced personalization capabilities, says a women's fashion brand
The new way
Segmentation that updates the moment behavior changes
HQLabs's real-time CDP moves a customer into the right segment as soon as their data changes, not on the next scheduled sync. That means flows like abandoned cart, back-in-stock, and price-drop alerts can fire off a single real-time event instead of a batch job.
+56.6%
in online revenue year-over-year
+111.7%
in online order volume year-over-year
25 hours
of marketing team time saved per month, on average across customers
How it works
Warming the domains is the part that needs you
Grant access
Read access to the current stack, and the sending domains, is what your marketer needs to start.
Help with the warm-up
Deliverability is built up over days rather than switched on, and it is the one step where your team is involved.
Ship the first programs
Flows go live in order of what they earn, so the earliest weeks pay for the move.
The platform
Speed is a feature of the data model
Personalization only works if it answers before the page does. The platform handles 2M requests per minute with responses under 300 milliseconds, which is what lets a widget react inside the visit rather than after it.
Your forward-deployed marketer
Named, and there next year too
You get one marketer by name who onboards you and stays as the account grows, bringing in deliverability or data specialists when a task needs them. Nobody hands your account to a queue after go-live.
A named marketer, not a pooled team
Specialists pulled in as the work needs them
Stays with the account long-term
Replace your stack
The overlap audit that leads to HQLabs
Auditing every tool that touches customer data usually turns up several doing the same job. Once that overlap is mapped, one platform can absorb most of it. That is the case HQLabs makes against a stack built from separate email, SMS, recommendation, and loyalty tools.
400+ use cases, one platform to see them in
There is a good chance your use case is already solved. Book a demo and we will show you where.